Changes in Consumer Behavior Post-Pandemic
  • Nielsen reports that post-corona-virus changes in consumer behavior, including permanent shifts in the supply chain and the use of e-commerce. 
Movie and Concert Attendance
  • Disney predicts long-term changes in consumer behavior to include lower attendance at movie theaters and parks, increase viewership of streaming services, and fewer viewers of live TV. Part of the reason for this change in behavior post-pandemic is going to be due to the "disruption in the creation and availability of content", in addition to the cancellation of sports events and the stoppage of most film and TV production.
  • Disney raises speculation that the media and entertainment business may change in "fundamental ways", and the company expects to see an increase in its Disney+ streaming subscribers. Universal Pictures announced that the animated Trolls World Tour have announced a change to release through streaming services instead of the planned big screen release.
  • It is speculated that the movie theater giants such as AMC and Regal may be able to survive, however, small and independent movie theaters are predicted to have to close their doors due to already narrow margins that are heavily based on concession fees.
Use of E-Commerce
Industries Expected to Thrive

Grocery Stores

Industries Expected to Be Hit Hard
Movie industy

Treat early pandemic expectations as dated hypotheses

The 'post-pandemic' changes described above were expectations reported during an earlier phase, not a verified account of permanent behaviour. A short-term restriction, a change in available content and a durable preference can produce similar observations for different reasons.

For a hypothetical follow-up, compare equivalent periods and identify what remained after the original disruption ended. Keep streaming use, cinema attendance and supply-chain adjustments as separate outcomes. Record the geography and source date. A company prediction is useful evidence of its planning assumptions, but it does not establish that every forecast occurred or remained permanent.